Yes, the rumours are correct, we are closing Locks Lash - which is the product side of the business. We've been getting loads of emails and calls from loyal customers from the past 15 years asking what is next & how it will affect them...
FAQ: Can I still access my course & purchase courses in the future?
We opened a new company about a year ago called 'Learn About Beauty' and transferred all the courses into this company and onto that platform. Locks Lash then became a company only selling products. All training and courses will continue as usual - it is only the products we are closing down.
Editing a course takes a long time, so we are working our way through all the courses to change them over from 'Locks Lash' into Learn About Beauty (LAB) while also updating each course with any new technology from the industry.
You will still be able to purchase courses on the Locks Lash website for the next few months and then all purchases will be only on the Learn About Beauty website.
Purchase a course here
You can access your course through this link
We'll also be bringing out new courses in the future as usual :-)
FAQ: I'm on a payment plan for my course. Will this be affected?
No - all payment plans will continue as normal as they go through LAB not Locks Lash. All kits will be delivered as usual and there is no change in this at all.
FAQ: How do I order more glue, lift etc?
We have 2-3 more fresh shipments coming in from Aug to the end of September for all lift products, all glues (including Unicorn Tears & Superbonder) and hybrid tint.
However the September shipments will ONLY be pre-order. We are taking all orders now for these 2 shipments. So if you would like to order any lift, glues or hybrid products please order them NOW so you don't miss out. After your order is placed you will receive a call/text from us asking when you would like the goods shipped. Last orders will be taken at the end of August.
Remember glues can be stored for 2+ years in the freezer and be perfectly ok to use. Lift can last 12-24 months unopened. So you can bulk order for the future and it is a great investment for yourself.
Or email Shavi at shavi@lockslash.com.au and she can take your order over the phone or by email.
ALL other products on the website what is in stock now is all there will ever be.
FAQ: Why are we closing?
Honestly - the lashing world has changed so much over the past 15years - for the better & for the worse. When Jessica & myself (this is Derik writing this) came into the industry, we never imaged we would be so long in it. We LOVE the training aspect of the industry and we are VERY good at this. However, with the products for many years it was only us & a handful of other companies offering good quality products. however since covid hundreds of companies have popped up all offering a variety in the quality of their products. And unfortunately the majority of customers are no longer 'quality' driven & motivated, they are 'price' motivated. So it got to the stage where we just can not compete with this, nor willing too either. We're leaning into our world-class education instead.
Additionally we all know about Aliexpress & other such websites and you can get good quality products at a fraction of the costs from them - and many people have chosen to take this avenue instead of buying local.
We still hold firm about buying glue & liquid based solutions (lift etc) from these websites - that it isn't the best option, and many of our customers agree - hence why our Holy glues have been in such demand over the years still.
FAQ: Are you sad?
Actually, we're a bit excited to be honest. We're anxious to get our hands in other projects. This move will free us up to do big things in the world. More education in various fields, helping people in a meaningful way. We're not going anywhere, we're still here and available for questions and help!
If you have any further questions please email or call us!
Love
Derik & Jessica ❤️❤️
