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#72 HOW TO RESPOND TO NEGATIVE COMPLAINTS & REVIEWS

#72 HOW TO RESPOND TO NEGATIVE COMPLAINTS & REVIEWS
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We ALL get them. Even the most amazing technicians and salons get them.  It’s your business and it can hurt. Emotionally it can hurt you. It can damage your business. You had no intention to...

#71 BROW LAMINATION: WHAT? HOW? WHEN?

#71 BROW LAMINATION: WHAT? HOW? WHEN?
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  You may or may not of heard of a new beauty treatment called ‘Brow Lamination’. As with most new beauty treatments, a cloud of secrecy and speciality surrounds it and creates the idea that...

#70 ESSENTIAL MARKETING FOR LASH TECHNICIANS

#70 ESSENTIAL MARKETING FOR LASH TECHNICIANS
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Since the beginning of business, word of mouth has been one of the strongest forms of marketing and promotion.  Word of mouth is the process of actively influencing and encouraging organic word of mouth discussions...

#69 CLASSIC EXTENSIONS (SYDNEY TRAINER Q&A)

#69 CLASSIC EXTENSIONS (SYDNEY TRAINER Q&A)
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Nadine (Dee) is our awesome trainer in NSW. She is also the number one lash girl you speak to in our 7 days a week training support (contact trainingsupport@lockslash.com.au for any assistance as a Locks...

#68 UNICORN TEARS- WHAT IS IT?

#68 UNICORN TEARS- WHAT IS IT?
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pH Levels of the Eye & Skin Areas New scientific research has shown that the pH level of the area you are working in (eye, lash and skin area) is as important than the humidity...

#67 LASH LIFT (ONLINE TRAINER Q&A)

#67 LASH LIFT (ONLINE TRAINER Q&A)
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Cindy is our online Lash Lift trainer. No, she isn't an animated internet robot. She's a real life rock star. And by that, we mean she's the beauty, brains and brilliance behind the Lash Lift...

#66 WHY DO CONSULTATIONS?

#66 WHY DO CONSULTATIONS?
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Consultations are the essential ingredient in running a successful lash business, for not only do you find out if the client is an ideal candidate for extensions (any contraindications), but also you find out exactly...

#65 CLASSIC/VOLUME (PERTH TRAINER Q&A)

#65 CLASSIC/VOLUME (PERTH TRAINER Q&A)
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Tracy is a leader in the lash industry. She's literally like a wizard without the hat and wand. She does all our training in Perth and truly cares about every single student she gets the...

#64 WHY WE LOVE OUR LOCKS LASH LIFT

#64 WHY WE LOVE OUR LOCKS LASH LIFT
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 After many months of trialling, testing, sampling and tweaking, Locks Lash have released their own brand of Lash Lift products! We are super proud and have been receiving great feedback about the range. In this...

#63 CLASSIC/VOLUME (TASSIE TRAINER Q&A)

#63 CLASSIC/VOLUME (TASSIE TRAINER Q&A)
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Even experienced being the odd one out? You speak the same language, have the same accent, follow the same sports teams but yet feel so far away? You know there's nothing wrong with you at all but...

#62 CLASSIC/VOLUME (TRAINER Q&A)

#62 CLASSIC/VOLUME (TRAINER Q&A)
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Sarah is one of our Melbourne (and some interstate classes) Classic & Volume trainer here at Locks Lash as well as a total lash BOSS! She is quite literally the girl on fire with her level...

#61 WHAT IS THE NATURAL LASH SHEDDING CYCLE?

#61 WHAT IS THE NATURAL LASH SHEDDING CYCLE?
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DID YOU KNOW? Even though eyelashes are often regarded as an emphasis of beauty, their primary function is to reduce the airflow over the eyeball (dry eyes from too much air is the enemy of...

#60 VOLUME/MASTER VOLUME (TRAINER Q&A)

#60 VOLUME/MASTER VOLUME (TRAINER Q&A)
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Meni is our Volume and Master Volume trainer here at Locks Lash as well as a lash EXTRAORDINAIRE! Having done thousands of sets herself, and teaching hundreds of girls every year, we asked her a few questions...

#59 HOW MUCH SHOULD I CHARGE FOR REFILLS?

#59 HOW MUCH SHOULD I CHARGE FOR REFILLS?
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I was recently scanning different price lists throughout Australia and New Zealand to see what the industry is doing currently and I noticed an alarming thing! We are charging WAY too less as an industry for...

#58 THE WONDERFUL WORLD OF HENNA...BUT WHAT EXACTLY IS IT?

#58 THE WONDERFUL WORLD OF HENNA...BUT WHAT EXACTLY IS IT?
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Perfect Brows are one of the best things you can do for your face. It shapes your face, determines whether you look angry or awesome and when you nail the right colour whether it’s with...

#57 COMMON LASH MYTHS

#57 COMMON LASH MYTHS
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In an industry growing as fast as it is, so much information can get thrown around that it can be hard to do decipher what's actually correct or not.  Here are some common myths in the...

#56 - GLUE TROUBLESHOOTING (FREE DOWNLOADABLE CHECKLIST)

#56 - GLUE TROUBLESHOOTING (FREE DOWNLOADABLE CHECKLIST)
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Here is an amazing comprehensive checklist to solve your Lash Extension glue problems!
You can print it off and have in your salon for you to check when you need to!
Its super simple and in plain language. Simply find the problem you are having and then do all the solutions to that problem.

#55 - RETENTION CHECKLIST

#55 - RETENTION CHECKLIST
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If you have any problems at all with retention, then here is a checklist you can run through to figure out what is happening, and we provide you the solution to fix it!

#54 - The IMPORTANCE of Aftercare- A MUST READ!

#54 - The IMPORTANCE of Aftercare- A MUST READ!
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Alright guys and gals, let's get straight to the gross point... Remember that the more knowledge you have on things in the lash industry, the more you can prevent problems like this from ever occurring! ...

#53 - HOW TO DO SETS FASTER

#53 - HOW TO DO SETS FASTER
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  There is a vast difference between an awesome job and a rushed not so awesome job.  This blog has some tips on how to do an awesome job but more efficiently.  The main thing...

#52 - COULD YOUR DEBONDER SEND YOU TO JAIL?

#52 - COULD YOUR DEBONDER SEND YOU TO JAIL?
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Removing lashes is an important skill to have as any lash tech. I wanted to talk to you all about the stuff you use to do that. Some recent events have brought to light a...

#51 - A FAB WAY TO GET MORE CLIENTS

#51 - A FAB WAY TO GET MORE CLIENTS
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  DID YOU KNOW?! The hair and beauty industry generates over 7 BILLION dollars per year in Australia!?!?! Goods news for us…so how do you get your share of that rather large & delicious pie???...

#50 - A FEW AWESOME LASH EXTENSION GLUE TIPS

#50 - A FEW AWESOME LASH EXTENSION GLUE TIPS
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Just thought we would share a few little tips to help you get better retention and a glue that suits your environment perfectly …   1. MIXING GLUES Did you know you can mix your...

#49 - SENSITIVE CLIENTS

#49 - SENSITIVE CLIENTS
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Hopefully you get every client to fill our a client wavier form. ➡️(CLICK HERE FOR OUR FREE DOWNLOAD)⬅️ *which should also include a section asking the client about any allergies or prior reactions they may...

#48 - HOW TO BE A WEALTHY LASH ARTIST PT. II

#48 - HOW TO BE A WEALTHY LASH ARTIST PT. II
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  We discussed in our previous blog, we discussed: What money is exactly How to make your service more valuable and thus create more income How to keep a record of your incomings and outgoings in...

#47 - BE BUSIER THAN YOUR COMPETITION

#47 - BE BUSIER THAN YOUR COMPETITION
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More and more people are coming into the lash industry and opening salons and home based salons. Let's face it. You have more competition than you did 3 months ago, 6 months ago and a...

#46 - HOW TO BE A WEALTHY LASH ARTIST PT. I

#46 - HOW TO BE A WEALTHY LASH ARTIST PT. I
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It is a safe assumption that you are in business not just for something to do, but mainly to make money. The subject of money can get rather complicated on how to control, create and...

#45 - DIARY OF A (new) LASH TECH

#45 - DIARY OF A (new) LASH TECH
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Diary of a new lash Tech... (Taken from Lyss Bliss Beauty with permission) Lyss Bliss Beauty Website Lyss Bliss Beauty Instagram Lyss Bliss Facebook This Blog is for all the girls who have just started their...

#44 - CRUCIAL TIPS IN BOOSTING SUCCESSFUL FB POSTS

#44 - CRUCIAL TIPS IN BOOSTING SUCCESSFUL FB POSTS
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If you haven't already read and watched our many blogs/lives/stories on the importance of social media advertising, then read no further. Might as well live in a cage with decaf coffee, no air conditioner watching...

#43 - TOP TIPS ON TAKING HIGH QUALITY LASH PHOTOS

#43 - TOP TIPS ON TAKING HIGH QUALITY LASH PHOTOS
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Anyone can take a photo, but let's talk GOOD photos.  But first why on Earth does taking good photos relate to being a lash tech? And how could it create more business for you?  ...

#42 - INSTAGRAM ESSENTIALS PT. II

#42 - INSTAGRAM ESSENTIALS PT. II
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GROWING FOLLOWERS Theres lots of ways to grow your insta account. Heres a few tips: Firstly think about what your demographic and target them, no point getting a follower that has no interest in product!...

#41 - NEW YEAR, NEW CAREER!

#41 - NEW YEAR, NEW CAREER!
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You know it’s time now.  That 9-5 job that’s been eating away at you? At the end of every week, you make a deal with yourself that the end of the year, you’ll quit. But you...

#40 - THE NEW YEARS RESOLUTIONS WHO CAN & SHOULD KEEP

#40 - THE NEW YEARS RESOLUTIONS WHO CAN & SHOULD KEEP
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Why do we love New Years Resolutions so much? Because it gives us a sense of a new, fresh start. A new game to play in life where we become excited and motivated to achieve...

#39 - 3 STEPS TO BRINGING CLIENTS BACK TO YOU

#39 - 3 STEPS TO BRINGING CLIENTS BACK TO YOU
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DID YOU KNOW?! Approximately 20% of your clients make up to 80% of your business.  Everyone loses clients, it is just part of business, but it is important that you give it a darn good...

#38 - CHRISTMAS & CUSTOMERS

#38 - CHRISTMAS & CUSTOMERS
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I once read on the internet (so who knows if it is true or not) but supposedly 68% of customers leave because they feel the company is indifferent to them. Not because of slow service,...

#37 - HOW MUCH SHOULD I CHARGE MY CLIENTS?

#37 - HOW MUCH SHOULD I CHARGE MY CLIENTS?
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HOW MUCH SHOULD I BE CHARGING MY CLIENTS?   After you finish your training, what is the best sequence of action to take? Do you charge when you’re learning still? Do you set your prices...

#36 - HOW INSTAGRAM CAN HELP YOUR BUSINESS (BACK TO BASICS)

#36 - HOW INSTAGRAM CAN HELP YOUR BUSINESS (BACK TO BASICS)
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As we all know, Instagram as the popular app known for taking photos of your smashed avo and healthy chia smoothie (#foodporn #fitnessinspo) as well as the endless hours of scrolling through people feeds, realising...

#35 - A Client that Demands 'Long Lashes'..

#35 - A Client that Demands 'Long Lashes'..
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The general rule with Classical Lash Extensions (one natural lash, to one extension) is that the length of the extension should not exceed 50% of the natural lash. This is chiefly because longer than 50%...

#34 - Does Priming Make Your Retention Lower?

#34 - Does Priming Make Your Retention Lower?
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There is a difference between ‘Priming’ and ‘Cleaning’.  Priming / Primer is a specialised liquid which typically has as its base ingredient alcohol. For many years in the lash industry this was the only pre-care...

#33 - WASHING LASHES AFTER APPLICATION

#33 - WASHING LASHES AFTER APPLICATION
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Remember how we always ask our clients not to get their lashes wet for 24-48 hours after application?! Now, this is not entirely incorrect, BUT it isn’t fully correct either... As we learnt in our other...

#32 - HOW TO MAKE THE MOST OF CUP (LASH) SEASON FOR YOUR BUSINESS

#32 - HOW TO MAKE THE MOST OF CUP (LASH) SEASON FOR YOUR BUSINESS
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Spring is finally here! For those Aussies, the Melbourne Cup Racing Carnival is one of the biggest festivals of year where we show the true athlete in us all. The marathon begins; shower, shave, wax,...

#31 - HIGH QUALITY LASHES VS LOW QUALITY LASHES

#31 - HIGH QUALITY LASHES VS LOW QUALITY LASHES
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So is there a difference apart from the price?  Yes there is and it is all about the science of how they are manufactured.  We are going to tell you why low quality lash /...

#30 - CONTROLLING MOISTURE LEVEL IN YOUR ROOM

#30 - CONTROLLING MOISTURE LEVEL IN YOUR ROOM
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With spring here and summer around the corner, we need to start thinking about how to control the humidity (moisture) level in our rooms as Lash Tech’s for our glue to work & cure perfectly....

#29 - STEP BY STEP OF HOW TO OPEN A HOME BASED LASH BUSINESS

#29 - STEP BY STEP OF HOW TO OPEN A HOME BASED LASH BUSINESS
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Here is a comprehensive checklist of all the actions you need to take to successfully start your at home lash business, including the essential products you will initially need. (To open a salon has a...

#28 - Online Booking System: Our Recommendations

#28 - Online Booking System: Our Recommendations
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Following up from our earlier Blog, 'How To Successfully Handle 'No Shows' & Cancellations', here are some recommendations on online bookings systems:  **Please note, we have not done full research on all the below. They...

#27 - WHAT IS THE DIFFERENCE BETWEEN MINK & SILK LASHES?!

#27 - WHAT IS THE DIFFERENCE BETWEEN MINK & SILK LASHES?!
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A question suppliers and technicians get quite often is "are your lashes mink or silk?" and it can get a little confusing as there is a bit of conflicting information out there about what the exact...

#26 - HOW TO SUCCESSFULLY HANDLE 'NO SHOWS' & CANCELLATIONS

#26 - HOW TO SUCCESSFULLY HANDLE 'NO SHOWS' & CANCELLATIONS
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First, it is important to really have the viewpoint in ALL your dealings with clients … that you are a service based industry and customer service is KEY to your success and expansion.  Why do...

#25 - WHAT GLUE IS BEST FOR WHAT?

#25 - WHAT GLUE IS BEST FOR WHAT?
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After being in the industry for so long, surveying people, observing sales and talking to Lash Technicians from around the world, the conclusion is: Everyone has different tastes and a glue that one person loves,...

#24 - RETENTION ISSUES AGAIN!?

#24 - RETENTION ISSUES AGAIN!?
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Wipe those retention issue tears away. There are solutions to the problems.. Why do lash masters never seem to have retention issues?! It's because their skill-set has improved over time and their foundation skill-set is...

#23 - LASH LIFT - 6 SOLUTIONS TO 6 PROBLEMS

#23 - LASH LIFT - 6 SOLUTIONS TO 6 PROBLEMS
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When life hands you lemons, you make lemonade.  When Lash Lift hands you lemons, there's a little more to it... The FIRST thing you should do when anything goes wrong is find the 'why'. Why...

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