You speak to us on the phone, we pack your orders, we answer your questions, we train you and are just generally awesome. We figure we'd show you who we are "underneath the lashes".
Jessica is the brains behind the entire operation (at least that's what we let her think.) Beyond her business wizardry, she's an International Speaker, Humanitarian and Philanthropist. Jessica's main passion beyond making all of you lovely ladies more beautiful, is helping others. She has travelled through India, Myanmar (Burma), The Middle East, South America, New Zealand, all around Australia to help people achieve their goals.
Whenever there's a hard question we go to her to get sorted out and on track. After knowing her for as long as I have, I've learned to just listen to her, because she's usually right.
Derik is the guy in the lash industry. This is him in high school. It's not a wig, it's totally real. He is the travelling trainer throughout Australia, New Zealand and the US. He's the #2 at Locks Lash and also the techie guy who does all the website stuff, fixing the computers that Jess always seems to break. He kind of fell into the lash industry when we took over Locks Lash in 2013. He's a rapper, a songwriter and a Humanitarian in his own right. Having spent several years doing Life Coaching, he has a passion for people, and genuinely likes helping them in any way he can. Plus he's the most awesomest guy in the whole galaxy. Voted Time Magazine's Person of the Year in 2006.
Ali is the manager of Locks Lash. She's the machine and makes sure your Locks Lash experience is the best you've ever had. She's a musician...a really good one. She does the whole guitar thing, singer/songwriter thing and is just generally awesome. I haven't met a person yet that doesn't like her. Check her website out and listen to her sweet, sweet music.
Jeffrica is back!
We're an equal opportunity employer and hired her. She's short. I'm like 4 heads taller than her. It's great when you need to reach a low shelf, just get her to get it for you. She's also got this kid that I'm in love with. Her name is Wookie. If you say your prayers every night, God might grant you 30 seconds to be graced by her presence. She's so cute! What Ash does for us is kind of like a reception-type job. Answers the phone, handles emails, considers all of your weird requests...(no Sarah it's just not feasible for us to watch your pet parrots every 3rd Friday, you can stop asking Ash) Anyway, chances are, if you ring us up or email us, you'll speak with Ash.
Tracy is a leader in the lash industry. She loves to think outside the box and come up with new ways to do things. She's like a wizard without the hat and wand. She does the training in Perth and really cares about each student that she teaches. She originally comes from the UK, but she's been in Oz for long enough to understand footy, and not be shocked by the sight of a mullet. Check out her website if you're in Perth to get dolled up.
Val is truly behind-the-scenes. If she wasn't around, we couldn't get half of our work done. She's responsible for getting everything prepared, from gel pads to bubble wrap. She's the responsible adult around and keeps us grounded, well at least a bit. It's great having her around for Christmas and stuff, because she knows how long hams are supposed to cook for and all that adult stuff. Originally from NZ, she's been around and done everything you can think of. She's a proud grandmother and really likes healthy food and being organised. It's quite strange really, because she puts everything in its correct place.
One of her favourite sayings is "I was a personality before I was a person." So true. She's a handful, maybe 2. I've never seen a person take so many selfies in my life. If there was an Olympic Game for selfies, forget the gold medal, she'd take the platinum one. She really knows her stuff and is one of the best technicians I've ever seen. Meni is our Volume lash trainer in Melbourne. You're in good hands if you're lucky enough to be trained by her.
Whai Tuhakaraina (That's not even her full name...)
So because she's a Kiwi, her name is pronounced "Fi" Like Wi-Fi, hence her nickname. She's the one scribbling on your invoices, popping lollies in your order, making sure you've got the right amount of gel pads and making sure you get them on time. It's all about the gym and Netflix with her. Not necessarily in that order. She's still working out a way to convert all of you to Marmite instead of Vegemite and for Aussies to admit that Kiwis invented Pavlova.
Monty is Jess' cousin. Nobody knows why we call him Monty. It's one of those mysteries of the universe, like where all the left socks go when you do the washing. He's in charge of marketing and stuff like that. He's really into photography and dogs. Point out a dog to him and you'll hear the most child-like noises escape him. You should see some of his photos, he's got all these gadgets that hook into his camera, so if you see some fancy looking product shots in the future, he did em. Check out his Insta instagram.com/richb.nzI'm pretty sure he's the only one around that has a degree in business. So he does stuff like contracts and uses words like KPIs and synergy and stuff. I get lost whenever he talks about work, cuz I'm all like "Does this have to do with lashes or video games?" then he sighs loudly and shakes his head. He's useful though so we'll keep him around for a bit longer.
Jaimee kinda works for us, but she's the creator of the Simply™ Brand. We like Jaimee, not only because she's a really good lash tech and business person, but because she has a great sense of humour and won't get upset that her nickname is 💩(Poo Emoji).
World, meet beautiful Shavi. She's the one packing your orders day in day out. She also has the responsible job of making sure all you lil trainee's get your certificate, she still hand writes out all the envelopes too (old school, but there's something just nice about it hey?). Shavi is the warehouse singer, there is never a moment of quietness in there, and thank god for that! Shavi fills it with her carefree energy & she somehow knows the words to every song... ever. I really can't stress this enough. She knows the lyrics to all songs. I dare you to find a song she doesn't know. Anyway, enough about that... she also has 2 gorgeous daughters who take after their mum and are super creative & artistic. I think I forgot to mention Shavi is a boss arse dancer too, did I? Well, she is. When you're next asking her what the lyrics to Miley's 'Party in the USA' are, make sure you get her to bust out a move.
This is the CEO of Locks Lash's kid, Keoni. Apart from having the coolest parents on the planet, he is actually such a rad kid. He's suuuuper independent.. like, he'll grab money out of his mum's wallet and then walk around the office asking if anyone wants sushi because he's gonna walk up the street and get effing sashimi for lunch, and then he's gonna get a haircut at the local barber with whatever is left over. Naturally, he is part of the Locks Lash family, so when he is in the office we get him to help out with the fun stuff. This pic was taken from a recent educational video we did on 'no picking!'.. you're lashes.
I promise this is the last Sarah we will hire.. Okay I can't actually promise that because we have an obsession with Sarah's, whatever, you know our secret, it's out, we're Sarah obsessed, get over it, moving on. FogDog works in our training department and helps book students into classes! Woo! She also does other logistical, behind the scene stuff that no one ever thinks of, so we like having her around. She's part of the Locks Lash Kiwi fam (so she qualified for the job for not only being a 'Sarah' but also being a Kiwi..which is our other obsession, it's all coming out geez). Sarah is beautiful inside & out, and if I ever got into a fight I would 10000% want her on my team. She's gutsy & direct, & they are 2 qualities we love.
"yes another Sarah"
Some promises are hard to keep alright! And when this babe came along, of cause we had to hire her... she's a Sarah! Not to mention a bad arse lash tech, and a Locks Lash trainer. If you've attended a Melbourne or Werribee class, chances are you've chanced upon this beauty. Lucky you ;). She also runs her own beauty business, so if you want to get your lashes done by someone who has taught some of the best, head here > Sarah's Eye Beauty
Oh my Lawwwwd, God got out of bed on the right side when he created this stunning being. A dash of kindness, a pinch of warmth, a splash of street smarts, a generous handful of intelligence & the best fashion sense of anyone I know between the ages of 6 and 102. Bianca is your in person Lash Lift trainer! Head to one of her classes & you never know, you might catch some of her kindness. ;)
That's Dave on the left there, he's our Locks Lash accountant & he also happened to make our manager...as in he created her...it's because of him she exists (Thank you Dave!). Bit of a father/daughter team going on in the office which is nice. He brings his breakfast in every morning (yoghurt with blueberries & muesli), & never goes a day without giving his daughter her daily vitamins. Dave is all about music trivia, every morning he's got a new question that he poses to the group & god help us, we kinda suck, but we're getting there!
She told me not to ask about her nick-name, soooo alright. I won't ask! In between working and lashing, Peggy-Sue grabs her wakeboard and heads down to any body of water she can find so she can stretch her legs & get her water-sport on. She describes herself as a lizard crossed with an owl (stay with us on this one), because she can't get enough of the sun but also loves the nightlife of the world. At Locks Lash, she trains anyone in South Australia who wishes to become a lash tech!
This here is our bubbly Tammy. She works in our training department and helps you chose the best possible course for you! There is never a dull moment with Tammy around, she's always up for a chat, can talk about anyytthinngggg & is so positive and happy you can't help but giggle with her. I have to be honest, this photo is the first time I have seen her without a big smile on her face, I can only assume it took a hell of a lot of concentration & multiple selfies to get the 'no smile' down. She's just so smiley! We love Tammy!
"Her name is Mary but everyone usually calls her Mary"
Miracles do happen! The day this badass walked into our office we knew we had hit the jackpot. Lucky for you, you'll probably have a lot to do with Mary! She is out there on the front lines of Locks Lash, answering the phones & putting your product orders through. She's an epic lash tech & can help you with any technical related problems you may have. The other special thing about Mary is that she has THE WORLDS cutest sausage dogs (I'm not lying), their names are Avocado and Lemon (seeee, cute!) please go and check them out on instagram & fill your hearts @avo_dach.of_lemon
This is our famous Bubblz! Appropriately named because she is just so... bubbly! This fun loving babe is part of our training team. She travels all around Aus to deliver our famous Classic & Volume courses, and get's the most amazing feedback from her students! You might even be lucky enough to speak to her if booking into a class in one of her locations. There is this unique condition called 'Bubblz envy' and each staff member at Locks Lash has unfortunately caught it, it comes from watching Bubblz over zoom every morning from her sunny & balmy Mackay villa, it's as sunny and bright as her personality & quite frankly we all want to move in.
Locks Lash can't HANDLE this fresh little pocket of youth & good vibes. Kadesa started off as a temp in our warehouse to help us out over Boxing Day and she snuck her way so deep into our minds that we had to keep her (how could we not!?). She is an extremely talented dancer & performer, don't be surprised if you see her gorgeous face pop up on your TV screen in the coming years (I'm not even joking about this... she is killing it). Look out for her cute notes on your orders & that extra KitKat in your parcel was definitely from her! High five her when you see her.. KitKats are important.
This big beautiful eyed beauty is our tetris queen! She is in charge of all of our stock, and has some sort of magical photographic memory of the exact location of every product in our warehouse. Not to mention she can turn our overflowing stock room into an organised palace that can accomodate a family of 12 and their pet donkey. Truly, space creates out of thin air - we're not sure how she does it, but gee we're blessed she's doing it for us!
"The one with the best laugh"
You can hear Jacqui's laugh from a mile away! And we would know, as she lives 1,176.1km from us (I looked it up)! Jacqui is a welcomed addition to our training team. Apart from teaching classes in the Brisbane or surrounding areas, she also helps to mark some of the work our online students complete & just generally keeps things fun & entertaining at Locks Lash! No kidding... she sent me 6 buckets of fairy floss yesterday, ... yeah, F U N ! :P
This bombshell was sent to us on a rainbow of sunshine & kindness. She is beyond qualified in the beauty industry in all sorts of services & has so much talent and care that it was an absolute no-brainer to put her in charge of all our online courses. She's the one at the other end of the screen, helping you nail your sets & that spray tan technique to utter perfection. You could not be in better hands!